Last Updated: August 27, 2026

This Privacy Policy describes how Durango Electric Services ("we," "us," or "our") collects, uses, and protects information when you visit www.durangoelectric.com (the "Site") or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

•      Contact information you provide through forms on our Site, such as your name, email address, phone number, mailing address, and any message or details you submit.

•      Employment application information, including your name, address, phone number, and email address, if you submit a job application through our Site.

•      Automatically collected information, such as your IP address, browser type, device information, and general usage data, collected through standard website analytics and hosting tools.

•      Communications, including records of calls, texts, and emails you send us in response to an inquiry or service request.

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers, or health information through this Site.

2. How We Use Your Information

We use the information we collect to:

•      Respond to inquiries, quote requests, and service requests

•      Schedule and coordinate service appointments

•      Process employment applications

•      Send appointment reminders, service updates, and requested follow-up communications

•      Improve our Site and services

•      Comply with legal obligations

We do not sell your personal information to third parties.

3. Text Messaging (SMS) Communications

If you provide your phone number and opt in through a form on our Site, you consent to receive non-marketing text messages from Durango Electric Services related to your inquiry, service request, or employment application status.

•      Message frequency varies depending on your interaction with us.

•      Message and data rates may apply based on your mobile carrier plan.

•      Text HELP to the number messaging you for assistance.

•      Reply STOP at any time to opt out of future text messages.

•      Consent to receive text messages is not a condition of purchasing any goods or services.

Carriers are not liable for delayed or undelivered messages.

4. Cookies and Third-Party Services

Our Site may use cookies, embedded maps, video hosting, and third-party form and customer relationship management tools to operate and improve the Site. These third parties may collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party service linked from or embedded on our Site.

5. How We Share Information

We may share your information with:

•      Employees and contractors who need it to perform services on our behalf (such as scheduling, monitoring, or dispatch)

•      Third-party service providers who help us operate our Site, process forms, or manage customer communications

•      Law enforcement or regulators, if required by law

We do not share your information with third parties for their own independent marketing purposes.

6. Data Security

We take reasonable measures to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, respond to inquiries, comply with legal obligations, or resolve disputes.

8. Your Choices and Rights

You may:

•      Request access to the personal information we hold about you

•      Request correction or deletion of your personal information

•      Opt out of text message communications at any time by replying STOP

•      Contact us with questions or requests regarding your information

To make a request, contact us using the information in Section 10 below.

9. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Durango Electric Services

109 Suttle Street, Durango CO 81303 Durango, CO 81303

(970) 247-9144

[email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.